At Burban Branding, we believe in maintaining transparency and professionalism in our pricing structure to ensure a smooth experience for our clients.
1. Payment Terms
- We require 100% advance payment for all projects before initiation. This policy helps us allocate resources effectively and begin work without delays.
- Payment is considered confirmed once it reflects in our account, and the project timeline begins only after payment clearance.
2. Project Scope and Deliverables
- The agreed payment includes all services outlined in the initial proposal or agreement.
- Any additional requirements or modifications beyond the scope of the agreement will be treated as new requests and will incur separate charges.
3. Third-Party Costs
- Any costs related to third-party services or tools, such as paid advertisements, software subscriptions, or hosting fees, are not included in our service charges and must be borne by the client.
- Clients will be notified in advance of any such costs, and work will proceed only after approval and payment for these expenses.
4. Revisions Policy
- The quoted price includes up to three rounds of revisions for deliverables.
- Additional revisions or changes beyond the included rounds will be billed separately, and payment for these revisions must also be made in advance.
5. Invoices and Documentation
- A detailed invoice will be provided for every project, clearly outlining the scope, payment terms, and deliverables.
- All financial transactions and agreements will be documented to ensure mutual clarity and accountability.
6. Price Adjustments
- Pricing for services is reviewed periodically to reflect industry standards and the quality of work we deliver.
- Adjustments in pricing will not impact ongoing projects, and clients will be notified of any changes for future engagements.
7. Refund Policy
- Payments are non-refundable once the project has commenced.
- In the rare event of cancellation before project initiation, a nominal administrative fee may be deducted from the advance amount.